Shipping policy

At nexillumi, we strive to deliver orders promptly and efficiently. Refer to our shipping policy for detailed information on methods, costs, and delivery times.

1. Shipping Locations

We currently ship to the following locations:

  • United States (US)
  • Canada (CA)
  • Australia (AU)
  • New Zealand (NZ)
  • United Kingdom (UK)
  • Europe (EU)
  • Africa

2. Shipping Methods

We offer the following shipping options:

  • 🚚Standard  Shipping
  • 🚀Priority Shipping

We are pleased to offer free shipping over $69 for all orders to the above locations.

4. Processing Time

All orders will be processed within 2-3 business days before shipping.

5. Delivery Time

Estimated delivery times for our standard shipping method are as follows:

  • United States (US): 7-15 days
  • Canada (CA): 7-15 days
  • Australia (AU): 7-15 days
  • United Kingdom (UK): 7-15 days
  • Europe (EU): 7-15 days

Delivery times may vary due to unforeseen circumstances or delays by the customer’s local postal company.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order using the following link: 

https://nexillumi.store/apps/track123

7. Lost or Damaged Items

If your item arrives defective or is lost during transit, we offer a full refund or replacement. Please consult our Refund Policy for further information.

8. Contact Information

For any shipping inquiries, please contact us at:

  • Email:

    info@nexillumi.store

Thank you for choosing nexillumi. We appreciate your business and are here to assist you with any questions or concerns you may have regarding your order.